Troubleshooting Archives - Sorting Tech

Firestick Connected To WiFi But Not Internet – How To Fix?

Zayn Shaikh — Wed, 20 Dec 2023 11:15:09 +0000

Streaming online your favorite shows or movies is really exciting and Amazon Firestick is really great device for that. But, sometimes what disrupts this entertainment of yours is when firestick connected to WiFi but not internet.

It is a different issue as your WiFi is connected already but still, there is no internet access. Sometimes you won’t see either of them, not WiFi connection nor internet.

This is quite an issue, as usually it not happens. But, in some cases, it could be an issue with your device itself like worn cables or a cache problem with Firestick.

Whatever may be the case, end result is the same, that you are not able to stream anything on your device until you fix it.

So, first, we need to understand the issue first, what actually causes this, and then act accordingly for the fix.

Why Is My Firestick Connected To WiFi But Not Internet?

The reason could be anything, like some issue with your WiFi router or may even in your Firestick. To find out you need to check for every aspect that may cause connectivity issues.

This also includes your VPN too, or the wires of either your WiFi your Firestick is worn.

Following are all the aspects that may lead to this connectivity issue, check them out.

Issue With VPN

VPN can keep your FireStick secure and safeguard your privacy, but you need to understand how to use it to minimize interruptions. If it is using the wrong connection protocol, you are likely to have the same experience.

This issue usually happens with those VPNs which automatically block your internet connection whenever you get disconnected from the server.

ATTENTION ALL!!!

Do You Know these facts about the potential dangers of streaming online : 1. The risk of your IP revelation. 2. Your ISP has all your browsing data and it is now legal to sell this type of information to third parties. The only way to protect your viewing and identity in the 3 above scenarios is by using a VPN. Check out these most popular VPNs that will help you with this:- a) Express VPN b) Ivacy VPN

Signal Strength

Check the signal strength on your Firestick with the below-mentioned steps:-

Select Settings on the Firestick home screen.
Click the Network option.
Check on the right to see what the device says under Signal Strength.

If the strength is weak, it could be due to the following reasons:-

WiFi router positioned far away from the device
Interference from other plugged-in electronic devices
Low-quality service

Issues With Firestick Or Router

Firmware-related or hardware-related errors can prevent internet connection. However former is quite simple to resolve, later one may cost you extra time and money.

So, now these issues have different types of fixes too. For that, move ahead to the next section and follow those steps that suit best your issue.

Here in this section, you will find different methods for different types of issues. So, follow as per the type of the reason for which you are facing this connectivity issue.

Reconnect VPN

It usually differs with VPNs, so act accordingly. Try reconnecting to the server on the VPN you are using.

If the VPN is connected, check whether it has picked the right connection protocol. Most of these apps do so by default.

However, just check for once and make sure you change the settings manually(if not already). To do this follow the steps given below:-

Navigate to the Settings of your VPN service.
Click VPN Protocol.
Select Automatic (It’s the recommended protocol).

Restart Your WiFi

If everything else is fine with your router, a simple restart may fix this error.

Follow these steps:

Power off the router and modem and wait for about 30 seconds.
Turn the router on and wait for reconnection.
Reconnect the Fire Stick once the modem/router fully reboots and connects.

Reconnect With WiFi

Here are the steps you should follow for the device to forget the network:-

Open Settings on your Firestick.
Click on Network.
Choose your wifi network from there.
Press the 3-line button or the menu key on the remote to forget the network.
Press Select on the remote to confirm your selection.
Reconnect by clicking your WiFi network again
Enter your password(if any).
Click on Connect.

Restart Your Firestick

Try restarting your Firestick if none of the above methods helped you with this issue. You can simply unplug the device and plug it back in after waiting 15 to 20 seconds.

You can also reset from the Firestick menu, with the following simple steps:-

Go to Settings and select My Fire TV
Click Restart.
Wait for the device to reboot.

Apart from this you can simply press and hold the Play/Pause button on your Firestick remote and select concurrently to reset your device.

Factory Reset Your Firestick

This method will delete all your apps and settings. But only use it as a last resort, if none of the other methods works as after this you need to reinstall all of the apps, sign in to different accounts, etc.

Follow these steps to factory reset your Firestick device:-

Navigate to Settings and choose the My Fire TV option.
Click Reset to Factory Defaults
Click Reset and you are done.

I hope at least one of the above troubleshooting tips should help fix the firestick connected to wifi but not internet issue. Also, mention in the comment section below which one worked for you.

Must Read:-

Please share this article with others too on social media platforms, it motivates us to write more for you guys.

Zayn Shaikh

Zayn Shaikh is a tech analyst at SortingTech.com, where he focuses on streaming, technology, and the latest methods and tricks for cord-cutting. With a Bachelor’s degree in Computer Engineering and 4 years of industry experience, Zayn is dedicated to simplifying complex tech trends and providing actionable insights. His expertise covers a broad range of topics, from emerging technologies to practical tips for enhancing your digital life. For up-to-date tech advice and facts, connect with Zayn on Instagram.

sortingtech.com

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Youtube TV Keeps Freezing – How To Fix In Few Simple Steps

Zayn Shaikh — Thu, 28 Sep 2023 21:06:18 +0000

YouTube TV is a subscription streaming service that lets you watch live TV from major broadcast and popular cable networks. So, to know Youtube TV Keeps Freezing – How To Fix, keep on reading this.

Youtube TV is not as same as Youtube itself, both of these are very different from each other.

Where Youtube TV is a subscription-based streaming service, Youtube is a free platform.

Just like other streaming services Youtube TV comes with a paid subscription. However, you can opt for Youtube TV free trial.

And, with the technical issues like Youtube TV lagging, it is quite frustrating as you have paid for the subscription.

YouTube TV lets you stream live & local sports, news, shows from 70+ channels including ABC, CBS, FOX, NBC, ESPN, HGTV, TNT, and more.

Local and regional programming is also provided with YouTube TV, offering complete local network coverage in over 98% of US TV households.

Premium add-on networks are also available for an additional monthly charge including Fox Soccer Plus, SHOWTIME, STARZ, and more.

With so many options, this is one of the best platforms for live streaming. But, it’s not that cheap actually.

YouTube TV costs $49.99/month for 1 membership with up to 6 accounts. Memberships include your local ABC, CBS, FOX, and NBC streams, ESPN, regional sports networks, and more. Also included: free unlimited cloud DVR storage space, to record shows on Youtube TV.

Note:- Comedy Central, A&E, Lifetime, Nickelodeon, and NFL Network are not available on YouTube TV.

You can stream your favorite sports on Youtube TV too.

If you are a sports fan, you should also check out, How To Download Fubo TV On Smart TV.

So, now you can cut the cord and still enjoy most of the channels and awesome content on streaming devices.

Also, it is true that the price is quite high but compared with cable TV pricing, it is quite economical because you can easily stream these live streaming services on several devices at once.

Like you can use Youtube TV on 3 devices at once, be it your smartphone, PC or laptop and TV, you can easily stream on it.

ATTENTION ALL!!!

With a Youtube TV subscription, you can use your account on 6 different devices but run simultaneously on only 3 devices, which is quite good.

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With such fees — on top of the normal monthly cable prices, which start at around $40 but can easily go over $100 — it’s easy to see why most of the people are still cutting the cord.

Also, Youtube TV is compatible with many streaming devices, which can ease out your entertainment experience.

YouTube TV users on Chromecast or Google Chrome browser have reported a playback/licensing error on the platform.

Now, without more discussion, here are some tips for troubleshooting your problems with YouTube TV on your own.

There can be any issue if Youtube TV freezes on your device. So, here are some most effective and basic troubleshooting methods which can help you with this issue.

Sometimes it is just a simple issue of your browser, i.e., you may not have the latest version of your browser. This can be a simple but effective solution.

Also, Google recommends it to have an updated version of the browser for the optimal streaming experience.

If you are not comfortable with applying the following methods by yourself, you can simply ask out for help and suggestions on Youtube TV Help.

And, if you are a little impatient like me, just start following the following steps.

Step-1. Check Internet Connection.

A faulty or weak internet connection is the major issue, and if you are troubleshooting something which is connected to the internet always start by checking your connection first.

Check, is your connection is working or not, check for the availability of data in your plan.

And, if you keep getting the issue of a signal drop, it may be that your router is to blame and not the service.

Step-2. Check if YouTube TV Is Down ?.

This also a precautionary step, check for the services from the discussion forums.

On these discussion forums, you can easily lookout for any issue in the future also. Click here, to check out.

Step-3. Check Your Location.

Youtube TV always ask for your current location, this is for the betterment of your experience, by providing you correct local channels.

So, if you have turned the location off, try turning it on for once, and check whether the issue still persists or gone.

Step-4. Restart the YouTube TV App.

Try restarting your app, this a common case with applications that they freeze sometimes, and by restarting it can be solved.

If even after restarting, you are still facing the freezing problem, just uninstall the app from your system and re-install it again.

Step-5. Clear Browser Cache and Cookies.

If you are using Youtube TV on your PC/Laptop on browsers like chrome, firefox, or safari, just try clearing the caches and cookies of your browser.

This can help you with the freezing issues.

Step-6. Restart Your Device.

If after following all the aforesaid methods, you are still getting the same problem, restart your device.

Try restarting more than once, and if the issue still persists follow step-4 and 5 once again after restarting your device.

Wrapping Up:-

I hope you have found this Youtube TV Keeps Freezing – How To Fix article useful and now you have successfully resolved your issue.

If not, comment on your issue in the comment section below, I will try to provide you an effective ASAP.

If you have any suggestions, comment in the comment section below.

Must Read:-

The aforesaid steps are an effective way of troubleshooting the Youtube TV lagging issue.

Now, just a small favor, share this article on social media with others too.

Zayn Shaikh

sortingtech.com

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What Does Hulu Error Code Rununk13 Mean – How To Fix?

Zayn Shaikh — Mon, 11 Sep 2023 17:00:53 +0000

Enjoying your favorite shows or movies on your preferred streaming platform is quite a thing, as there are many of them. Just like Hulu in this case, you can access this platform on any of your preferred devices. Many users have reported an issue while accessing Hulu, which goes by error code rununk13. This error is quite common, and regardless of the streaming device, users have reported this. So, what does Hulu error code rununk13 mean? is the question here.

Here in this article, you will get to know about this error in detail and the root cause of this. Once you are aware of the whole background of this, you will figure out How To Fix Hulu Error Rununk13 too.

More On Hulu:-

You must check out the links provided above, if you are new to Hulu, it will help you set it up on the device on which you are going to stream it.

Now, if you are already aware of all of those things, just move ahead to the next section.

What Does Hulu Error Code Rununk13 Mean?

Just like any other streaming platform, Hulu also shows some errors frequently. Hulu code rununk13 in this case is just another error, which simply means that the information stored on your device needs to be refreshed.

The reason for trouble in refreshing such information on your streaming device can be different, but the resolution concept will be the same.

The error can be understood as a streaming bug that interferes with your entertainment on the app.

So, if you are wondering why I am getting an error message on Hulu, the following are the few reasons, which leads to this Hulu code rununk13:-

Internet connection is the most basic reason for this error.
Not having the latest application of Hulu or browser(if you are using one for the streaming).
The files that the Hulu app contains might be corrupted. Hulu corrupted data also leads to this error.
Trying to run Hulu on devices other than compatible devices.

Now based on the above-mentioned reasons, move ahead t the next section for the resolution.

How To Fix Hulu Error Code Rununk13

There are some ways with which you can easily get over this error, so use them accordingly as per the reason due to which you are facing this(as mentioned earlier).

Internet Connectivity

The most basic step, but the important one, you will be needing good internet speed to stream any content online. Also, depending upon the picture quality the speed requirement increases.

So, make sure you have good internet connectivity, do some speed tests before streaming.

Also, check for loose connections of LAN wires and try resetting your router if nothing else helps.

Server Error Of Application

In this case, all you can do is patiently wait until the server or any other such issue is fixed from the other end. While there may be no trouble from your end, the Hulu app’s server may be causing the bug.

Change Browser

Many Hulu users find that when the application keeps showing this Hulu code rununk13 on one browser, no such problem in streaming arises on another browser.

If this is the same situation you are in, then we will recommend you change your browser to escape the rununk13.

If these simple methods didn’t work, you have to put in some extra effort with the methods mentioned below.

Turn ON Cookies and Javascripts

You should try enabling these on your browser, it will help the application to run smoothly. The steps to enable it are different on different browsers, act accordingly.

Clear Cache Of Hulu Application

Rununk13 is a problem that is usually caused by corrupt data, so clearing the application cache and data might solve them. Clearing cache might have different steps in different sources.

On Android: Settings>Apps>See all apps>Storage and cache >Clear storage and clear cache.

On iOS (iPhone/iPads): Here you need to uninstall the application and then reinstall it to clear the app data and cache.

On Apple TV: The option of clearing Hulu cache is not available on Apple TV. Although, restarting the device by pressing the menu and home buttons together might help.

On Fire TV: Settings>Applications>Manage Installed Applications>Hulu>Clear cache>Clear data.

On Windows 10: Press Start>Settings>Apps>Apps&Features>Search Hulu and click on it>Select Advanced Options>Reset.

On Xbox One: Xbox Home>My Games and Apps>Apps>Hulu>Press Home button, which opens More options>Manage App>Saved Data.

Update The Application

Check for the version of the Hulu application, you are using on your device and update it to the latest one(if not already).

This can be really helpful, as the older versions do not work correctly and have issues of bugs too.

Wrapping up:-

I hope after following the steps mentioned above, you are now not facing Hulu code rununk13 anymore while streaming on your devices. As the steps are quite common and simple, still they are very helpful in cases like these.

If you have any more suggestions regarding What Does Hulu Error Code Rununk13 Mean? please mention it in the comment section below.

Must Read:-

Also, do share this article with your friends and family on social media too, and help them resolve the Rununk13 error on Hulu.

Zayn Shaikh

sortingtech.com

The post What Does Hulu Error Code Rununk13 Mean – How To Fix? appeared first on Sorting Tech.

Why Does It Say “This Person Is Unavailable On Messenger”- How To Fix?

Zayn Shaikh — Mon, 11 Sep 2023 15:49:26 +0000

Facebook has 2.85 Billion users worldwide, and everyone must have used their messaging service Messenger. It is quite a popular and interesting application with many great features just like other messaging services like WhatsApp and Skype etc. But, as per this error, many users get confused and annoyed few times. So, here in this article, we will get to know Why Does It Say “This Person Is Unavailable On Messenger” and How to Fix it too.

When you get this error on any of the profiles you were communicating with, it simply means you can no longer connect with them on Messenger.

There can be many reasons for this, and to fix them you first need to understand it first. The main reason for this error may vary from user to user and you need to have a proper understanding of it.

Why Does It Say “This Person Is Unavailable On Messenger”?

The exact meaning of these errors is that the person you are trying to communicate on Messenger is simply not available on this service anymore.

However, the reason behind this may not exactly the same as the meaning suggests.

So, the following are some of the examples listed, which may be one of the reasons due to which you are facing this issue on Messenger.

The user is not using this application/service, as they may not have installed them on their devices.
That person has deactivated his/her Facebook account. So, in accordance with this, they are not available on Messenger too.
Facebook team has suspended or disabled the account. This may happen if the account holder violates Facebook regulations.
The user may have set the privacy to any calls or texts.
The user has deleted their Facebook account.
And, the last possible reason could be that the user may have blocked you on Facebook.

In all of the listed reasons above, you get this error on Facebook/Messenger. So, whatever may be the reason it will not be possible for you to connect with them on Messenger.

For most of the reasons listed above, you cannot do much, as if the user is not available on Facebook or may have blocked you. But not in the case if there is some technical glitch on the application itself.

So, for the query How To Fix “This Person Is Unavailable On Messenger”, you can try few things. In case it doesn’t work, it is then clear that you can no longer connect with them on Facebook Messenger.

Final Thoughts…

As per the reasons discussed in this article, it is quite clear now that Why Does It Say “This Person Is Unavailable On Messenger”. If there are any other reasons due to which one may get this, please share them in the comment section.

You can try few things, to make sure that this is not some technical glitch or something.

On getting this error on Messenger, to make it clear try opening that profile with another account or ask your friends to open it. If it is accessible from there it means the user has blocked you.

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And, in such cases where you get the same message from different accounts, it clearly indicates that the user is no longer has access to that account.

You may try clearing the cache of your application or also try reinstalling it on your device. But only if you are able to message them through the web browser and getting this message on your smartphone.

Please do share this article on your favorite social media platforms, to help others understand this and help them fix it too.

Zayn Shaikh

sortingtech.com

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What Does A “500 Internal Server Error” Mean And How To Fix It?

Zayn Shaikh — Mon, 11 Sep 2023 05:38:26 +0000

“500 Internal Server Error” is the most common error reported on the internet. In general, known as HTTP error it indicates that there is some issue with the server of the website you are trying to visit. So, What Does A “500 Internal Server Error” Mean exactly, and how to get rid of it is the real question here.

This error really bothers you when you get it in between something important, and the first thing that comes to your mind is that there is some issue with your internet connection or the device you are using.

Well, this is not the case. This error clearly means that there is some issue with the website you are trying to access.

The “Internal Server Error” can occur when the request is processed by the webserver. The status code includes everything unplanned that can happen on the server and prevent the website from being loaded.

The server error 500 probably happens because an error has occurred in the configuration of the webserver. Here are some error sources that leads to this:

Incorrect permissions on files and folders on the server.
Timeout when connecting to an external resource.
The structure in a .htaccess file could be wrong.
In some cases, scripts or paths are incorrect.
Any process exceeds memory and therefore cannot be executed correctly.

In the case of WordPress sites or other content management systems, installing an incompatible extension or plugins/themes(third party mostly) may affect the website too.

What Does A “500 Internal Server Error” Mean

Depending on the websites, you may see these messages:- “HTTP Error 500”, “500. That’s an error”, “Temporary Error (500)”, “500 Internal Server Error”, “500 Error”, or just the error code “500”.

These are all the same errors, and the issue lies with the website itself.

The 500 error code is a generic message that appears when something unexpected happened on the webserver and the server can’t provide more detailed information.

So, instead of a normal page of the website, due to this error, the server gives your browser a web page with an error message.

Using status codes, the webserver tells an internet user’s browser whether a request was successful or not. If the browser receives the 200 status code, it knows that everything went well.

However, in the case of 400 and 500 status codes, the error is client-related and server-related respectively.

So, in most cases, it is not specified what is the actual cause of this error, and you simply get this 500 internal server error on your screen.

But, there are cases when you may also get more detailed information, this happens if the server has installed Microsoft IIS (Microsoft Internet Information Services).

Error codes, in this case, will be specified, and decimal places indicate the cause of the error in detail.

Check out some of the examples here:-

500.0: Module or ISAPI error occurred.
500.11: Application is shutting down on the webserver.
500.12: Application is busy restarting on the webserver.
500.13: Web server is too busy.
500.15: Direct requests for global.asax are not allowed.
500.19: Configuration data is invalid.
500.21: Module not recognized.
500.100: Internal ASP error.

How To Fix 500 Internal Server Error

Tackling with this error is different for the type of user you are. A website operator or an internet user will have a different approach and understanding towards this error.

As a normal internet user, you can use the following methods to get rid of this error:-

Try reloading the page again later.
Clear your browser’s cache.

As there is nothing much you can do, if the problem on the server is resolved by any means, you will get back the result you are looking for following the methods mentioned above only.

NOTE:- Do Not Refresh The Page In Case You Are Making Any Kind Of Payment On The Website, As This May Result Into The Deduction Of Your Money Multiple Times.

Now, as a website operator, on getting this error, the first thing you need to do is to contact your hosting provider and check with them the running status of your server.

If you are getting this error as an owner of your own website, then it could be more frustrating as there is no sure shot fix for it. More troubleshooting is required to get the root cause of this issue.

Try checking your web server’s log files as the most common problem include an error in your website’s .htaccess file.

Incorrect permissions on files and folders on your server,
a software package that your website depends on not being installed, or
a timeout when connecting to an external resource

may also result in these errors, as discussed earlier in this article.

Wrapping it up:-

Now I believe you understand What Does A 500 Internal Server Error Mean exactly and how you can resolve this issue.

However, there is a way to access the older version of any website, if this is really important for you. This older version may or may not have the information you want.

This can be done by using Google Cache, to get access to the cached copy of the website you are looking for. Just click the back button in your web browser when the web page doesn’t load. Click the arrow to the right of the web page’s address, and click “Cached” to view the old copy.

If the page taking a long time to load click the “Text-only version” link at the top of the cached page. But, you will not see any images in this version.

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Another simple way is to visit the Wayback Machine page and just provide the link to the website and click on the “Browse History” button. You will get the older available version of the requested website on your screen right away.

Share this article with others on social media platforms, and post a comment if you have any suggestions or queries regarding this article.

Zayn Shaikh

sortingtech.com

The post What Does A “500 Internal Server Error” Mean And How To Fix It? appeared first on Sorting Tech.

HBO Max Won't Install On Samsung TV – How To Fix?

Zayn Shaikh — Wed, 06 Sep 2023 10:51:47 +0000

Owning a smart TV like Samsung smart TV and not being able to stream your favorite content on it is quite frustrating. This can be due to any of the applications. In this article, we are discussing some issues with the HBO Max application. So how does anyone fix it, if HBO Max Won’t Install On Samsung TV?

And, the solution is quite simple, if you are aware of the exact issue.

There are many ways this issue may appear on your screen, and you need to tackle it with everything you got.

But the main task is to install this HBO Max application on your Samsung TV first. If you have already downloaded it from the Smart Hub, it’s good. There are some chances you won’t see HBO Max on Smart Hub, the reason being the application does not support Samsung TV sets older than 2016 models.

So, if you own any of that TV sets, you won’t be able to download HBO Max on your TV.

In the other case, there are many HBO Max and Samsung TV users who reported that they have trouble installing the application on their devices.

So, read the full article, and try the different methods provided here.

Now, as far as the installation of HBO Max is concerned, you should be aware of different methods which helped users in this. HBO Max itself through their help portal and through their Twitter handle has been providing troubleshooting steps to their users from time to time.

You will find all the possible ways which are helpful in this issue.

So, if you are a Samsung TV(model 2017+) user, consider all the below-mentioned options until one of them matches your scenario and works for you.

Insufficient Storage

As HBO Max’s latest application is quite heavy, there are chances that you do not have enough storage left on your Samsung TV to install it. So, you need to free up some space/ uninstall few applications for this.

To do this, you need to locate the APPS section or Smart Hub on your device, and then select the Options icon on top of the screen. Select the apps you want to uninstall to free up some space(preinstalled applications cannot be removed).

After this, when you have enough space, try installing the HBO Max again.

Update Samsung TV System Software

This can be really helpful, as HBO Max’s latest version will be compatible with the latest firmware of your Samsung TV. So, you must update it. This can be done in two ways, either you can download the latest firmware file and save it on your USB drive and then use it to update or you can directly update via the internet on the latest smart TVs.

To download and save the file on your USB drive, visit the Support page> select your model> manual and downloads section.

Now, download the Upgrade File(USB type) on your PC and extract the downloaded .zip file, then save it on the USB drive(path should be: USB ROOT > T-KTSUABC (Firmware Name) > IMAGE > upgrade.msd)

Unzip the file on the USB drive.

Connect the USB drive with your TV, open setting and follow the menu path as below:

2020 Models – Settings > Support > Software Update > Update Now
2019 Models – Settings > Support > Software Update > Update Now
2018 Models – Settings > Support > Software Update > Update Now
2017 Models – Settings > Support > Software Update > Update Now

Now, allow USB drive for firmware update and that’s it.

Cold Starting

If HBO Max won’t install on Samsung TV with any of the above-mentioned steps, try completing a cold start.

To do this, press the power button on your remote control and hold it down for 10 seconds. Once the 10 seconds have passed, your TV will reboot itself and turn off, then back on its own, allowing you to install the app.

HBO Max won’t install on Samsung TV: Try a reinstallation

You can also try this method earlier, there is no fixed-step. Simply uninstall HBO Max from your device and download it again and try reinstalling it.

This method is mentioned here in the last, as it suits the level of other issues one may face in this case. You can use any step at any level if it suits you and works for you.

After this, reset your Smart Hub too, and try installing HBO Max again.

Wrapping it up:-

I hope you will be able to install and run the HBO Max app on your Samsung TV by now, still, if HBO Max won’t install on Samsung TV, you should contact directly Samsung TV’s support or you can tag their Twitter handle in your tweets, they will get back to you with the help.

Must Read:-

If you have liked this article, please mention in the comment section which step helped you and also share this article with others on social media platforms.

Zayn Shaikh

sortingtech.com

The post HBO Max Won't Install On Samsung TV – How To Fix? appeared first on Sorting Tech.